Static forms collect answers. Conversational surveys uncover reasons. Feedbk.ai uses AI to ask follow-up questions in real time — turning every survey into an adaptive interview.
When a customer rates you 6/10, a static form moves on. A conversational survey asks why — and gets the insight you actually need.
Set your main questions, topics to probe, and the AI's tone. Use our builder or start from a template.
Participants open the survey on any device. They respond via text or voice — the AI follows up in real time.
Get transcripts, AI-generated summaries, and topic analyses. Export everything for your reporting tools.
The AI detects vague, surprising, or shallow answers and automatically asks follow-up questions to get actionable detail.
Participants respond in their preferred language. The AI adapts — no separate survey versions needed.
Get qualitative depth at quantitative speed. Run hundreds of adaptive interviews simultaneously.
Data hosted in the EU. Fully GDPR-compliant with no data transfers outside Europe.
Understand purchase decisions, brand perception, and competitive switching at scale — with the depth of a moderated interview.
Go beyond NPS scores. When a customer rates you low, the AI asks what happened and what would change their mind.
Run engagement surveys where the AI probes on sensitive topics with empathy — getting honest answers without the awkwardness of a manager asking.
See how AI follow-up questions work in practice. No signup required.