AI-Interviews AI-moderated Interviews

AI-moderated interviews are automated surveys where an AI takes on the role of the interviewer. Unlike traditional surveys, real dialogues are created – participants respond via text or voice, and the AI reacts in real time with appropriate follow-up questions.

Intelligent follow-ups: The AI asks targeted follow-up questions, helping you understand not just the what but also the why behind answers. Multilingual: The questionnaire is created only once – the AI automatically interviews participants in over 30 languages. Higher engagement: The survey feels like a real conversation and is far more interactive than traditional surveys.

feedbk.ai is built on state-of-the-art agentic AI. Several specialized agents work together: the Builder helps create the guide, the Interviewer runs the conversations and asks follow-up questions on its own, and the Analyst evaluates the responses.

1. Create the interview guide with questions (including videos etc.). 2. Define the AI follow-ups with the desired depth and goal. 3. Start the AI survey and send the link to your target audience. 4. Analysis with exportable transcripts and AI summaries in the backend.

Results can be analyzed graphically and in tables. Open-ended answers are automatically clustered by topic. In addition, representative participant quotes are identified – ideal for reports and presentations.

The AI supports over 30 languages, including English, German, French, Spanish, and many more. Participants can respond in their preferred language, and the AI adapts accordingly.

A typical interview takes between 3 and 10 minutes, depending on the number of questions and how detailed the responses are. The conversational format keeps participants engaged, resulting in higher completion rates than traditional surveys.

Both. feedbk.ai supports text and voice on both sides of the conversation: participants can type or speak their answers, and the AI replies in writing or with a natural voice. Participants can switch freely during the interview.

Yes! You can configure the AI's language, tone, follow-up depth, and conversation style to match your brand or research needs. Whether you want a formal, casual, or empathetic approach – it's fully customizable.

As a European company, data protection is part of our DNA. For EU customers, all data is stored within the EU by default, and AI processing also takes place exclusively on European servers. For international projects, other locations (e.g. US servers) can be used on request.

Yes! We offer pilot projects to test the method in practice. This way you quickly get a feel for the system and can present initial results internally – before scaling up. Just contact us or try it out yourself.

We offer flexible subscription models or per-project billing, tiered based on the number of surveys. You can try it out for free. Contact us for a customized quote – we'll find the right model for your needs.